The market of Assistance services at home kept in 2024 a growth trajectory, consolidating the positive trend of recent years, with income from 2,650 million euroswhich represented a 10.2% more than in 2023according to the Special Report “Assistance Services at home” of the DBK Sector Observatory of Informa.
The home help segment generated joint income from 2,410 million euros at the close of 2024with annual growth of 9.8% and reaching the 90.9% of the total market value, while the service of Telecare He encrypted in 240 million euroswith an increase in 14.3%coming to assume the 9.1% of the business.
According to the report, this growth was driven by the increase in the number of users, which was close to the 1.95 million of people, a 7.3% more than in 2023. Of them, 1.29 million They received telecare services (66.3%) and 656,000 were home help users (33.7%). The provision of these services outside public coverage is still “very small, although it tends to increase”, representing private services less than 10% total.
The structure of the sector is characterized by The coexistence of a large number of operators Of small dimension, with local or regional activity, and a small group of medium and large companies with presence in several autonomous communities, which maintain contracts with both public administrations and private clients, which “”It is reflected in a significant degree of concentration “which is promoted by operations to acquire other companies and by obtaining new contracts by leading operators.
In 2024 the first five operators gathered a joint market share of the 48.8%participation that was around 60.5% when considering the first ten competitors.
