How to claim damages from the Consortium for the damage ‘Alice’

The dana ‘Alice’ has caused havoc in Tarragona and Valencia. Although the instability continues and there are still rain forecasts, the worst is over. Several days of alert, floods, canceled trains and flights and a lot of desolation. Now is the time to begin assessing the extensive damage caused. Anyone who has an insurance policy may make a claim before the Insurance Compensation Consortium (CCS).

He Association of Insurance Mediators of Tarragona has prepared a brief guide to facilitate this task for all those who have been affected. The mediators explain to citizens the importance of having all the necessary documentation to correctly process a claim before the Insurance Compensation Consortium (CCS). And remember thatThe lack of a single document can delay or complicate compensation.

Basic and general documentation

Whether the damage suffered has occurred in a home, a business or is damage to the vehicle, it is essential to have the following documentation:

1. Damage reporting form: available on CCS compensation request
2. Photocopy of the holder’s ID (and the recipient, if applicable).
3. Bank ownership certificate less than three months old.

In case of flooding in the south of the province, we are at the disposal of those affected to help them in the processing of the incident. More information to https://t.co/WCVZFvUcCW pic.twitter.com/vlahI2V4RK

— Col·legi Mediadors d’Asseg. Tarragona (@colmedtgna) October 13, 2025

Specific documentation

And now, depending on the damage suffered, more specific documentation will have to be added.

Damage to vehicles (cars, motorcycles, vans, etc.):

• Technical sheet and circulation permit (available through the miDGT app)
• Photographs of the vehicle or geolocation prior to the accidentif possible

Damage to home, commerce, business or industry:

1. Copy of the policy for sure.
2. Photos or videos of the current state.
3. Inventory approximate with valuation of damaged goods.
4. Proof of ownership (deeds or rental contract).
5. In case of theft or looting, complaint filed with the authorities.